Wafilife — AI Agent Chatbot

Designed and built a multi-agent AI chatbot system for Wafilife, a large e-commerce platform. The system uses LangGraph to orchestrate specialised agents: a product discovery agent that understands natural-language queries and returns relevant items, an order-status agent that queries the backend in real time, and a support escalation agent that routes complex issues to human agents. The chatbot handles thousands of conversations per day with minimal human intervention.